The next step is to have a pen and some writing material in front of you. The purpose is for taking down notes and key points. Make it a habit to take down notes and you can use them for reference in the in-person interview.
Another thing to be aware of - make sure you are in a quiet place. Turn off any background noise like radio, music player, television. Such background noise can distract and can bother the interviewer on the other end of the phone line.
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Using Your Voice During Your Job Interview
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